FAQs

Do your products contain preservatives?

No. Since most preservatives are not found in nature and are synthetically made, our products DO NOT contain any preservatives. We recommend you store our products in a cool, dry place to prevent dampness and bacteria from growing. We also recommend you apply all our products with clean, dry hands.

What is the shelf life of your products?

Most of our products have a shelf life of about 6 months to 1 year depending on the ingredients used. All our products will be labeled with a best by date for your convenience.

What is your return policy?

Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold therefore we cannot accept returns.

We know that it can be difficult to order new skincare products online, that is why we offer our body butters, room sprays, and many other products in sample or trial sizes so that you can experiment.

Your satisfaction is our goal and we truly believe that you will love our products, but if you are really unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase

Do you have “green” packaging?

Yes. Most of our products are packaged in glass or tin containers. We strive to use as many “green” containers as possible and reuse all our shipping supplies like packing peanuts and bubble wrap. You may reuse or recycle your glass or tin containers in a variety of ways such as for food storage or storing office supplies.

Do you offer refills?

Yes! If you live locally to us, we will gladly refill your glass or tin container for a reduced price. Contact us for more details.

Tell me more about the essential oils you use?

We source our essential oils from the industry leading essential oil company. They own their farms and guarantee purity and sustainability. Due to their high standards their oils are never diluted and very potent. If you are new to aromatherapy and essential oil application, we recommend you start slow. We label all our products for safe use on either adults, children or babies.

Are your products safe to use while pregnant or breastfeeding?

While we suggest that you always consult your physician before trying a new skincare product, yes. Most of our products such as our Unscented Body Butter are safe to use while pregnant, breastfeeding or even on your baby.

We also recommend using unscented products, especially while breastfeeding as some essential oils can be too strong or potent for close contact with a newborn.

Please stay tuned for our special baby care line of products coming soon! These will be specially formulated just for baby sensitive skin.

Can I use your products on my baby or children?

Yes, some products are safe to use on babies and children. Please see above and please stay tuned for our special Baby Line coming soon. Meanwhile our Unscented Body Butter, Unscented Lotion Bar, and Calm Room Spray are safe to use on or around babies and children.